Equipt CRM

Menu
Client Login

 


SMS Terms & Conditions

 

Effective Date: February 15, 2025
Last Updated: February 15, 2025

At EquiptCRM, we prioritize clear and effective communication. By opting into our SMS messaging services, you agree to the following terms and conditions governing text message communications between you and EquiptCRM.

  1. Overview of SMS Messaging Service

EquiptCRM uses SMS messages to keep you informed about:

  • Account notifications and system updates (e.g., login alerts, security notices).
  • Appointment reminders and service confirmations.
  • Billing and payment confirmations.
  • Exclusive promotional offers, including discounts on new features, early access to upgrades, and limited-time pricing deals.
  • Customer support and assistance.

By opting in, you consent to receive both automated and manual text messages from EquiptCRM for these purposes.

  1. How to Opt-In

You can opt into EquiptCRM SMS services by:

  • Signing up via our website, CRM platform, or registration forms.
  • Providing verbal or written consent during a customer interaction.
  1. Opt-Out Policy (“STOP to Cancel”)

We respect your preferences, and you may opt out at any time:

  • Reply STOP to any text message from EquiptCRM to unsubscribe.
  • You will receive a confirmation message stating that you have successfully opted out.
  • Once you opt out, you will no longer receive SMS communications from EquiptCRM unless you opt back in.
  1. Requesting Assistance (HELP Command)

For assistance:

  • Reply HELP to any message for further instructions.
  • Contact our customer support team at [Insert Phone Number] or [Insert Email].
  1. Message Frequency & Types

Message frequency may vary based on your interactions with EquiptCRM:

  • Account & Security Updates: As needed.
  • Appointment Reminders & Confirmations: Based on scheduled interactions.
  • Billing & Payment Confirmations: Upon successful transactions.
  • Promotional Messages: No more than 4 messages per month, which may include:
    • Discounts on new features.
    • Early access to platform upgrades.
    • Special offers for new or returning users.

Every SMS sent includes opt-out instructions:
“Reply STOP to cancel, HELP for assistance. Message and data rates may apply.”

  1. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. To check potential SMS charges, visit your provider’s website:

EquiptCRM is not responsible for any message or data charges incurred by receiving or sending SMS messages.

  1. Supported Carriers

EquiptCRM’s SMS service is supported by major U.S. mobile carriers, including:

  • AT&T
  • Verizon
  • T-Mobile
  • Sprint
  • MetroPCS
  • U.S. Cellular

Availability may be subject to carrier limitations.

  1. Privacy & Data Security

EquiptCRM values your privacy and does not share, sell, or rent your mobile number or SMS opt-in data for marketing purposes.

“No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All opt-in data and consent details are strictly confidential and will not be shared with any third party.”

For more details, visit our Privacy Policy.

  1. Changes to These Terms

EquiptCRM reserves the right to modify these SMS Terms & Conditions at any time. Any changes will be communicated via:

  • A notice on our website.
  • An SMS notification (if applicable).

Last Updated: February 16, 2025

  1. Contact Information

For any questions regarding these terms or to report an issue with SMS communications, please contact:

📍 EquiptCRM
📧 [email protected]
📞 310-541-6831
🌐 www.equiptCRM.com